Privacy Policy

Last updated: 2026-01-30

SMS Plus is a text-first concierge for live events. This policy explains what we collect, how we use it, and your choices.

Information we collect

• Phone number and message content you send to us by SMS or through our web forms.
• Basic onboarding details you choose to share (location, preferences, and event interests).
• Usage and delivery data from our messaging provider (delivery status, timestamps, and message IDs).

How we use information

• To deliver SMS recommendations, reminders, and responses you request.
• To improve personalization and relevance of event suggestions.
• To monitor service reliability and prevent abuse.

Sharing

We use service providers (such as SMS and analytics vendors) to operate the service. We do not sell your personal information.

SMS consent

By opting in, you agree to receive promotional and/or transactional SMS from SMS Plus. Message and data rates may apply. Message frequency may vary. Reply STOP to cancel, HELP for help.

Data retention

We retain data as needed to provide the service and comply with legal obligations. You can request deletion by contacting us.

Your choices

• Opt out of SMS at any time by replying STOP.
• Request access or deletion by contacting us at [email protected].

Contact

If you have questions, email [email protected].